Shipping Information

Most domestic (U.S.) orders are shipped within 2 business days of receipt. 

Here are our lead times for SPO items.

Our shopping cart automatically computes shipping costs and is linked directly into the shipping calculators for UPS, though for some orders that have different shipping costs, it will reflect on your invoice. 

If you would like to know the exact lead time for your order, feel free to email or call our customer service team and they will be able to give you that information. 

Shipping costs are based on weight, distance traveled, and class of service requested. Note that shipping rates by carriers have been increasing along with the price of gas. This charge helps defray the cost of boxes, packing materials, order processing equipment, shipping labels and other expenses relating to processing, packing, and shipping your order in a manner that assures your merchandise arrives intact and on time. 

*IMPORTANT: We try our best to get same-day orders processed if the order arrives in time for processing. However, when selecting shipping options, please be advised that these options are promised from the time of shipping, not from the time the order was submitted. Please understand that it takes time to process the payment, pick your order from the warehouse, properly pack it in a box, label it and get it ready for shipping. 

Most orders are shipped the same day or the next day, depending on what time we receive the order. It may take longer if we are temporarily out of stock on an item, but to minimize the wait, we may have the item drop-shipped directly from the manufacturer/ distributor. If we do have an item that you ordered shipped directly from the manufacturer/distributor, you may receive your order in two separate shipments instead of the order arriving complete. The bottom line is that we value your business, and we will do everything possible to ensure that your order gets to you as quickly as possible.

International Shipping:

Shipping charges quoted on the web are for UPS Home delivery to the 48 contiguous United States. For shipping charges to Alaska, Hawaii, Guam, Puerto Rico, and the Virgin Island, Email or call (800) 931-5215, sorry we do not ship outside the USA or its territories.